Registration & Login
All questions about opening an account, logging in, and resetting your password.
Deposits & Withdrawals
Rules and guidelines for deposits and withdrawals via Mobile Pay, Nagad, and Rocket.
Bonuses & Promotions
Questions about welcome bonuses, free bets, and reload offers.
Sports Betting
All questions about odds, live betting, markets, and placing bets.
Account & Security
Questions about KYC, two-factor authentication, and account security.
Mobile App
Questions about downloading, setting up, and using the ace360 app.
Registration & Login
Signing up on ace360 is quick and easy.on the registration page Simply enter your mobile number or email, create a strong password, and verify with an OTP. The entire process takes just 2 minutes. Registration is completely free.
You must be at least 18 years old to register on ace360. No one under 18 is permitted to create an account — this is part of our responsible betting policy. Proof of age may be required during KYC verification.
No. Each person may only open one account on ace360. Attempting to create multiple accounts may result in all accounts being suspended and any funds being forfeited. If you're having trouble, please contact support.
on the login page Click the "Forgot Password?" option, then enter your registered mobile number or email — an OTP or reset link will be sent to you. Use it to set a new password. If you still have trouble, contact support@ace360.co.
KYC is not required to start betting, but identity verification may be needed for withdrawals above a certain amount. Typically, uploading a photo of your National ID or passport is all it takes. This is done to keep your account secure.
Deposits & Withdrawals
ace360 supports all popular mobile banking methods in Bangladesh:
- Mobile Pay – Instant Credit
- Nagad – Instant Credit
- Rocket (Dutch Bangla)
- Bank Transfer & Card Payments
The minimum deposit on ace360 is very low, making it accessible even for new bettors. You can get started with as little as ৳500 via mobile banking. For exact amounts, check the payment section or contact support.
Withdrawals on ace360 are typically processed within 15 minutes to 24 hours. Mobile banking withdrawals (Mobile Pay, Nagad) are the fastest — usually completed within 15–30 minutes. Bank transfers may take 1–3 business days.
First, wait 15–30 minutes. If the funds still haven't arrived, contact support@ace360.co or live chat with your transaction ID. The ace360 support team will resolve it as quickly as possible.
Daily withdrawal limits on ace360 depend on your account tier and verification status. Fully KYC-verified accounts enjoy higher limits. For the exact figures, check your account dashboard or contact our support team.
Bonuses & Promotions
After registering, simply select the bonus option when making your first deposit. ace360 will automatically credit the welcome bonus to your account. For full bonus details, Bonus Page Visit us.
Each bonus comes with its own rollover requirements. Typically, you need to wager a set multiple of the bonus amount before you can withdraw. To check the exact terms, Bonus Page or Terms & Conditions here.
Yes, ace360 regularly offers free bets, cashback, and reload bonuses. Exclusive promotions are also available during major sporting events. To see the latest offers, Promotions Page Check back regularly.
Bonus validity depends on the type of offer. Welcome bonuses typically need to be used within 7–30 days. Make sure to complete the rollover before the bonus expires. Check the terms and conditions of each bonus for full details.
Sports Betting
ace360 offers betting on cricket, football, tennis, badminton, kabaddi, and more than 30 other sports. The best odds are available especially for Bangladesh cricket and Premier League matches. To explore more, Sports Page Visit us.
Yes, ace360 offers live betting (in-play). You can place bets in real time as odds update during a match, with live score updates available throughout. This feature is most popular for cricket and football.
In general, placed bets cannot be cancelled. However, in certain circumstances — such as a match being cancelled or postponed — your stake will be refunded. For more details, Terms & Conditions Read more.
ace360 supports three odds formats — Decimal, Fractional, and American. Most bettors in Bangladesh prefer Decimal format. You can switch between formats anytime from your settings. For more tips, Betting Tips Page here.
Yes, ace360 supports accumulator and parlay betting. By combining multiple match outcomes into a single bet, your potential winnings increase significantly — though all selections must be correct to win. This type of bet is especially popular among experienced bettors.
Account & Security
Yes, ace360 is fully secure. All connections are protected with 256-bit SSL encryption, keeping your personal and financial data completely safe. ace360 operates as an internationally licensed and regulated platform.
Go to the "Security" section in your account settings and enable "Two-Factor Authentication." You'll receive a one-time OTP on your mobile with every login. This protects your account from unauthorized access — we strongly recommend keeping it on at all times.
There are several reasons an account may be suspended — repeated incorrect password attempts, verification issues, or policy violations. In any such case, email support@ace360.co or reach out via live chat. Our support team will resolve the issue promptly.
Yes, you can update your mobile number, email, and other details from your account profile. However, changes to your name or date of birth may require assistance from the support team along with identity verification.
ace360 does not sell your personal information to any third party. Data is used only as required by law or for payment processing. For more details, Privacy Policy Read more.
About the ace360 FAQ
The ace360 FAQ page is designed to help bettors in Bangladesh quickly find answers to their most common questions. From registration and deposits to claiming bonuses, live betting, and account security — everything is covered here in detail.
Ace360 is committed to ensuring every bettor has a smooth experience on the platform, which is why this FAQ section is regularly updated. Whether you have a new question or run into an issue, you'll find the answer here. ace360 believes that transparency and accurate information are what make a truly satisfied bettor.
If you can't find your answer on this FAQ page, ace360's 24/7 Bengali support team is always ready to help. Reach out via live chat, email, or direct support — and get a fast resolution.
This FAQ page covers more than 25 questions across 5 categories. Use the search bar above to quickly find what you're looking for.
No ace360 staff member will ever ask for your password or payment PIN. If you receive such a request, report it to support immediately.
Join ace360 Now
Got your answers? Don't wait — register on ace360 and start betting today. The best odds and a welcome bonus are ready and waiting for you.
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